Most managed services support traditional workload and delivery models. But as your organization looks to rapidly accelerate its modernization path, that approach may no longer align with your requirements.
Cloudreach’s SMART Management™ is a new service model that focuses on cloud native support, continuous improvement, developer productivity and agile delivery. Built on the DevOps-as-a-Service model and adapted for managed services, it targets improvements and modernization – not just availability. SMART Management™’s squad-based delivery structure nurtures collaborative ways of working and shared success while being highly specific to your organization’s needs and state of cloud maturity.
Outcomes
Increased Collaboration and Knowledge Sharing
Our DevOps approach to managed services helps your application developers expand on existing capabilities by sharing cloud expertise and best practices.
Scalable Support
Our flexible delivery structure allows you to leverage deep technical expertise and with the agility that aligns with your evolving needs.
Improved Developer Productivity
No matter your organization’s level of cloud maturity, we support your developers by owning critical functions such as building and maintaining self service, automation initiatives to managing a backlog and monitoring platform availability.
Our Approach
Single Point of Accountability
A single point of accountability and dedicated technical leaders drive architectural excellence with quarterly direction setting and technical roadmap review.
Customizable Approach
Highly tailored and scalable service is based on specific needs, such as custom business apps, web-scale apps and cloud native data platforms.
Squad-Based Structure
Depending on your requirements, squads may include a Scrum Master, Principal Architect, DevOps Engineer, App Dev Engineer, Data Engineer – backed by 24×7 monitoring, performance and availability management.
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Cloud Management You Can Rely On
SMART Management™ is the modern, flexible and agile way to manage your cloud.
