How Do You Achieve Human Centric Innovation?

30 How Do You Achieve Human Centric Innovation?

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Every company claims to be ‘innovating’ in some way, shape or form, but are these ‘innovations’ actually useful and usable to their people and customers? In this episode, Jez and Dave are joined by Nicola Millard,  Head of Customer Insight & Futures, BT to discuss human centric innovation and the psychology of enterprise-wide tech adoption.

By the end of this episode, you will know the 3 ‘U’s, of innovation, the 4 ‘C’s of office productivity and discover your new, favorite music genre: Technostress!