A Face In The Cloud - Beth Clutterbuck, Chief Human Resources Officer
In this Face in the Cloud we speak to the latest member of the Cloudreach leadership team, Beth Clutterbuck. Our Chief Human Resources Officer discusses motivation, her take on #BalanceforBetter and her nomination for the best pizza on the planet!
Welcome to Cloudreach Beth. Can you tell us a bit about yourself and your career before Cloudreach?
It's been quite a journey! Chicago to NY to Zurich to Geneva to France to the UK. Seven years with Citigroup, two years with a BioTech, five years with Honeywell, five years with HSBC, two years with NBCUniversal, 18 months with Deliveroo and now almost two months at Cloudreach. All in various People functions. My passion is creating environments that maximise employee experience. Along the way, I met an amazing man (Gavin) and had three fabulous children (Lucy, Lauren & Charlie). Life is pretty packed, but I am the type of person who struggles to sit still. I am curious about life in general, and my motto has always been to never have any "I wonder what ifs…." Best to try it and find out!
"My passion is being able to thread through key themes or activities throughout an organisation - when everything and everyone is pointed in the same direction, is clear on what they are doing and motivated to go after it, that is where the magic happens."
What drew you towards Cloudreach?
The sector (cutting edge), the "product" (the amazing people), the leadership (Aaron’s support and passion for people) and investors like Blackstone (nothing like having one of the worlds biggest and most prestigious investment firms on your side!)
What excites you the most about your role?/ What do you enjoy the most about your job?
I like solving problems, and I like connecting dots. My passion is being able to thread through key themes or activities throughout an organisation - when everything and everyone is pointed in the same direction, is clear on what they are doing and motivated to go after it, that is where the magic happens. I am also pretty geeky when it comes to HR Tech and disrupting out-dated or old fashioned ways employees experience People processes and tools.
How do you motivate your teams to succeed?
Provide a vision of where we are going, provide clarity on who is doing what, ensure we are aligned and integrated so we are moving in lockstep. To iterate as we go by continuously listening and collecting feedback. By rewarding and recognizing achievements along the way, providing feedback in the moment, understanding what motivates each team member as a whole human person (may sound weird but people sometimes forget this bit), treating each team member as a person, being authentic to who I am as a person, and saying thank you. A lot.
"We need to celebrate and promote the stories of all the amazing women that are in tech so younger generations can see themselves here too one day..."
How can we empower more women to go after leadership roles in the Tech industry?
Women are just as ambitious and equipped to be leaders, there are just less of them to select from right now. The goal is to have the same number of women and men in tech to start with - so we need to bust early perceptions of tech that still exist in schools. We need to celebrate and promote the stories of all the amazing women that are in tech so younger generations can see themselves here too one day; we need to address and correct any environments that do not allow everyone to flourish. We need to have family leave policies that encourage parents (whatever gender) to take time out for child caring so it is not seen predominantly as a female task and does not take women out of the workforce disproportionally to men. When you have a balanced talent pool to select leaders from, you get a more balanced outcome.
"We need everyone to be part of the discussion and the solutions. Only by men and women doing things differently, will we get a different outcome."
Int’l Women’s Day is just around the corner. This year’s theme is #BalanceforBetter. What does #BalanceforBetter mean to you?
I love this theme as I get really cross (sorry!) when the discussions, solutions, forums, training are for women by women. Women are only 50% of the equation. We need everyone to be part of the discussion and the solutions. Only by men and women doing things differently, will we get a different outcome. When you have a balanced starting point, and strive for balance throughout any process or situation - you get a more balanced outcome. For me, balance is equality and equilibrium which makes much more sense to me.
Who or what has inspired you throughout your career?
So many people have inspired me, and they follow common themes. The random acts of kindness that people do all around us, everyday. The people who always look for the silver lining, who realise that problems and issues exist so when you get to the other side you can appreciate it all the better. The people who are the cheerleaders of life - that motivate, help and guide. Not because they have to. Because they care and want to. There's also the people who can juggle a banquet hall of spinning plates and manage to laugh and move on when some crash.
If you could give your teenage self one piece of advice, what would it be?
Wear a helmet skiing stupid! (I used to be pretty reckless … and still am a bit of an adrenaline junky.).
If you could only eat one thing for the rest of your life, what would it be?
Sausage and mushroom pizza from Robertos (Elmhurst, Il). The best pizza on the planet.