The Challenge
This retailer historically processes an average of $400,000 USD worth of transactions per hour during its Black Friday event – so uptime is absolutely critical.
The company needed to ensure it was properly leveraging the Google Cloud Platform (GCP) to handle peak transaction volume.

The Solution
Cloudreach conducted a set of audits and simulation planning exercises to evaluate existing gaps, deficiencies and opportunities of its eCommerce platform. We then provided the retailer with a detailed report – including a series of recommendations for enhancements and remediation.
Additionally, Cloudreach provided architectural and engineering support in the weeks leading up to the Black Friday event.

The Outcome
As a result of our comprehensive testing, planning and simulation exercises, the retailer achieved 100% uptime and experienced no end-user impacts during the event.
About the Customer
This national, multi-goods US retailer operates more than 2,000 stores across the US, along with a significant online presence. It ranks as one of the largest retailers in the country.