Quiqup is a delivery service that can deliver anything, anywhere, within the hour. The nature of Quiqup’s business meant that they quickly built up a huge amount of data which, without any CRM, was managed through Google Spreadsheets and Gmail. Processes were manual and it was quite difficult to find and organise the data, which was growing exponentially day by day.
The visibility over data was quite restricted, so it was difficult for Quiqup to gain real business insight from their data-sets, and a challenge to build truly comprehensive customer relationship model. They decided that the Salesforce solution was the CRM they needed to give them a unified view of their data and lay solid foundations for future growth by utilising the benefits of the platform. Cloudreach were recommended as a partner by Salesforce, due to our vast experience handling projects of this nature.